Online booking are paid at the time of collecting the car. At the moment we do not take online payments.
Prices shown on the booking is the price for a small car. Please note that if your car is medium large or x-large, you'll be charged accordingly to your car size. Please refer to the price shown on the service menu.
The time provided is an indication only. Although we will do our best to complete the service within the given time occasionally it might take longer as some valets will require more work than others.
We warrant that the Services shall: (a) materially comply with the relevant description(s) posted at the Site; (b) be carried out with reasonable care and skill; and, (c) comply with all applicable statutory and regulatory requirements.
We will make every effort to complete the Services on time in each instance, but there may be delays due to circumstances beyond our control in which case we will complete the Services as soon as reasonably possible.
We reserve the right to suspend the Services if we have to deal with technical problems, or to make improvements to the Service.
Prices are as displayed on the “Service Menu” at the Site. Prices are subject to change and we reserve the right to change such prices at any time by posting new prices at the Site. All prices are inclusive of VAT unless otherwise stated. We shall determine the “size category” of your vehicle in our sole discretion.
We reserve the right to charge extra for heavy soiled vehicles or vehicles that will require more work. Such prices will be discussed in advance when we take the service.
You must remove from the vehicle any valuable items which are not connected to the vehicle. We will not be responsible for loss of or damage to any such items. Please do not ask our operators to remove or store any such items for you, as we can accept no responsibility or liability.
Before allowing us to begin providing the Services, you must tell us about any defects, damage or weakness in your vehicle which may affect the Services or are otherwise relevant. Please note that polish and other cleaning products may be slippery and care should be taken when collecting your vehicle.
Child seats must be removed and replaced by you, as our operators will not refit in any circumstances.
Please note that you are required to retain a second set of keys for your vehicle and that we shall not be liable for loss or damage resulting from inaccessibility of keys.
You agree that existing paint chips/scratches on your vehicle may become visible after cleaning and that we will not be held responsible for any lifting and/or flaking to paintwork, lacquer, decals and trim (including without limitation wheels) during the valet process where this is as a result of an underlying condition which may not be obvious prior to valeting the vehicle. You understand that reasonable care will be taken of your vehicle whilst under our control but you understand that we will not be held responsible for damage that might occur to your vehicle when outside of the designated wash area.
We shall not accept responsibility for claims made after the vehicle has been removed from our designated wash area and/or parking facility.
Our total liability to you hereunder (including for acts of our employees, agents, consultants and/or subcontractors) shall be limited to the greater of: (a) the actual value of any evidenced damage to your vehicle; and (b) £1000.
We shall not under any circumstances be liable for any indirect or consequential loss, including without limitation loss of profits or business or use of vehicle. All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this Agreement however nothing herein is intended to limit liability for death, personal injury or fraud.